Privacy Policy

1. Introduction

Welcome to Match 3D Win - Joy Tile ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience with our mobile game. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By downloading, installing, or using Match 3D Win - Joy Tile, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not download, install, or use the application.

2. Information We Collect

2.1 Information You Provide Directly

• Contact information when you reach out for customer support
• Feedback, reviews, or other communications you send to us
• Any information you choose to provide through in-app features

2.2 Information Collected Automatically

• Device Information: Device model, operating system version, unique device identifiers, mobile network information
• Game Analytics: Game progress, levels completed, time spent playing, in-game actions and preferences
• Technical Data: IP address, browser type, app version, crash reports, performance data
• Usage Information: How you interact with the game, features used, session duration
• Advertising Data: Advertising identifiers (IDFA on iOS), ad interaction data, conversion tracking

2.3 Location Information

We may collect approximate location information based on your IP address for analytics and advertising purposes. We do not collect precise GPS location data.

3. How We Use Your Information

We use the collected information for the following purposes:

• Game Operation: To provide, maintain, and improve the game experience
• Analytics: To understand how users interact with our game and improve gameplay
• Advertising: To display relevant advertisements and measure ad performance
• Customer Support: To respond to your inquiries and provide technical assistance
• Security: To detect and prevent fraud, abuse, and security incidents
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: For internal analytics, research, and business intelligence

4. Third-Party Services

Our game integrates with various third-party services that may collect information used to identify you. Below are the main third-party services we use:

5. Advertising

Match 3D Win - Joy Tile is primarily supported through advertising revenue. Here's what you need to know about advertising in our game:

5.1 Ad Types

• Banner advertisements
• Interstitial advertisements (full-screen ads between gameplay)
• Rewarded video advertisements (optional ads that provide in-game benefits)

5.2 Personalized Advertising

We work with advertising partners to show you relevant ads based on your interests and usage patterns. This may involve:

• Using your advertising identifier (IDFA on iOS)
• Analyzing your in-game behavior and preferences
• Sharing anonymized data with advertising networks

5.3 Opting Out of Personalized Ads

You can opt out of personalized advertising by:

• iOS: Settings > Privacy & Security > Apple Advertising > Limit Ad Tracking (iOS 13 and earlier) or Settings > Privacy & Security > Tracking > Allow Apps to Request to Track (iOS 14+)
• Contacting us directly at the email address provided in this policy

6. Data Sharing

We may share your information in the following circumstances:

6.1 With Third-Party Service Providers

We share data with trusted service providers who assist us in operating our game, including analytics providers, advertising networks, and cloud service providers.

6.2 For Legal Reasons

We may disclose your information if required by law, regulation, legal process, or government request.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage with reputable cloud providers

8. Children's Privacy

Our game is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from children under 13 without verification of parental consent, we will take steps to remove that information from our servers promptly.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

9.1 GDPR Rights (European Union)

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Data Portability: Request transfer of your data
• Objection: Object to processing of your personal data

9.2 CCPA Rights (California)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

9.3 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods vary based on the type of data:

• Analytics Data: Typically retained for 26 months
• Crash Reports: Retained for up to 12 months
• Advertising Data: Retained according to advertising partner policies
• Support Communications: Retained for up to 24 months

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States and other countries where our service providers operate. These countries may have different data protection laws than your country.

When we transfer your personal information internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify users of significant changes through the app or other appropriate means
• Post the updated policy on our website

Your continued use of the game after any changes to this Privacy Policy constitutes your acceptance of such changes.

13. Contact Us

For users in the European Union, you also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.